Testimonials & Reviews
Dr. Nicholas Rutkowski O.D. always offers the highest quality eye and vision care services to the people Frankfort & Bourbonnais, IL. Therefire he always appreciates a good feedback from his valued patients.
To date, we’re thrilled to have collected 100 reviews with an average rating of 4.88 out of 5 stars. Please read what others are saying about Dr. Nicholas Rutkowski, Bourbonnais optometrist. As always, we would love to collect your feedback.
The Dr. listened to my concerns answered my questions. The support staff was very helpful, especially Mavis!
he was patient and explained everything in laymen’s terms so that he was easy to understand.
Quick, easy, non judgmental
We were taken in a timely manner. The exam was good and the staff were wonderful and of great help
Very fast, the people were great
I always enjoy my visit with Dr Nicholas! He’s very personal and thorough
All employees were very helpful.
Dr Rutkowski uses the latest technology, explained things thoroughly, and I was in and out in less than an hour. Very pleased.
Dr is awesome! Walks you through every step and is very honest!
Experience was fast and excellent, couldn’t have been better
I have been seeing Dr Rutkowski for years. He always takes his time to explain everything and answer all my questions. Highly recommend him and his great staff.
Dr. Rutkowski is very knowledgeable and thorough. The entire staff at Pearl Vision is friendly and helpful. I had such a great experience that I came back a few days later and brought my daughter in for an appointment. I have been to many different opticians over the years and Dr. Rutkowski is my favorite by far!
Dr. Rutkowski is very knowledgeable and has a way of making you feel comfortable. The staff are pleasant and understanding. It was a time when I was uncertain and stressed, but during my I initial visit I was put at ease. For one my eye test for my drivers license renewal was quickly approaching, but I was reassured that I would be able to take the test before my license expired! They did everything to get my first cataract taken care of so that I could pass the eye exam, and I did. I am forever grateful to all of them for their caring and support even when I was a difficult person at times. THANK YOU FOR ALL YOU DO AND MAKING A DIFFERENCE AND CHANGING MY WORLD FOR THE BETTER!
My family was running late to appt due to traffic. The staff accommodated my family and still got them in quickly. Excellent customer service! Dr Rutkowski is amazing, we have been with him for years! Would recommend him to anyone! He is down to earth and understands your needs. I cannot say enough good things about him!
Dr. Rutkowski and his team are very polite, knowledgeable and patient. Doctor explained everything well so I understand, answer all my questions and concerns. Thank you all!
I have to say I am very impressed with Dr. Rutkowski‘s knowledge and care for my eyes. I can be honest with him and he is just accepting and gives you comforting feedback. The new technology used is amazing.
Staff is always friendly. Making appointments is never a problem.
Doctor RutKowski and all his staff were very pleasant!
Everyone is always so nice. Appointments are quick and informative.
Great experience. Dr. Rutkowski was excellent with the kids. His team was prompt and organized.
I always feel welcome and treated good.
First time here, my 10 year old daughter really liked Dr. Rutlowski. Very thorough and friendly.
Highly satisfied with the way the doctor and team treated.
I was very happy with my service
as always, Dr. Rutkowski was very nice, the appointment was quick and I had no issues.
Quick and easy experience! Everyone was really friendly and helpful
Very efficient and helpful!
Friendly, courteous, professional team. Quick and convenient appointment creation.
Great service and did the exam in a timely manner!
very professional excellent service.
Dr Rutkowski is very thorough and instills great confidence. The staff is wonderful.
all went well
Thorough and fast. My whole family of 4 were in and out in under an hour.
Very happy with all aspects of the visit.
Everyone is interested in providing you the best service, at the best prices.
My daughter was seen in a timely manner. The staff were very nice and helpful.
The Dr along with the other people working in that office were very helpful
Great experience!Learned a lot in that short period of time.Thanks
Staff was incredibly helpful and friendly. Doctor was easy to understand and get along with.
Dr. Rutkowski isn’t friendly and professional. He explains procedures thoroughly and answers questions patiently . I am moving to California and I am sad to lose him as my optometrist. He’s the best!
Very professional. It was my first exam in over 30 years. As I aged, I assume I no longer have 20/20 vision and probably would need a prescription. While my vision had dropped below 20/20, the Dr. said it was a minor and it was up to me whether I wanted to go with glasses. I appreciated the fact he did not try to sell me glasses .
I was waited on within minutes if checking in. Staff was pleasant and very helpful throughout the wntire process
Dr. Rutkowski and the entire staff are always extremely professional! Our exams and glasses’ selection was an easy process.
My visit to Dr. Rutkowski was a very positive experience. He explained why my prescription changed and even gave me a copy of my prescription. I would highly recommend him to anyone.
I was pleased with the care and service provided by the team. dr Rutkowski was very knowledgeable and kind. I highly recommend this facility and especially Dr Rutkowski and staff!
Amicable, great manners. He helped me greatly
The Doctor was nice and courteous. He even made me laugh. The office was clean and I was in and out in less time than I thought it would take.
Very nice. Efficient, clean, safe and friendly.
Dr Rutkowski is attentive and friendly with both kids and adults. He explains everything and does not rush through a visit.
I’ve been seeing Dr. Rutkowski for several years. He is very professional and thorough. Everyone in the office is great as well!
The doctor was very informative and helpful. I had questions and he was patient and answered my questions and addressed my concerns.
Dr Rotkowski is very nice and professional
Very professional. Staff was helpful and polite. Dr. Rutkowski was knowledgeable and explained my options well.
Very friendly staff and convenient appointments
Friendly well educated professional staff. Very efficient.
Wonderful and patient with all my munchkins!!
The staff is incredible. Very patient
Fast professional friendly service.
The doctor was great and very personable. The staff that helped me with checking out was fantastic as well. They gave me some good suggestions on the style of frames. I was very happy with the overall experience
Wonderful and quick experience! Clean place, friendly staff, and business was taken care of very efficiently.
Great experience. Friendly and helpful staff and Dr Rutkowski took his time with me to get my prescription correct. Highly recommend.
The staff were friendly and professional. I felt a bit rushed but all of my questions were answered and issues were addressed.
I was in an out in under an hour (as a new patient, new insurance, and ordered contacts!!), which I really appreciate. The entire staff was so kind and welcoming. Dr. Rutkowski was very quick but thorough and friendly. I loved the fact that I could quickly book an appointment online. Overall great experience, and I’ll definitely be back!
They treat you like family
Very professional and informative
He was great! Very informative, knowledgeable, and punctual.
The whole staff was very friendly and efficient! The technician Frances was so kind and helpful! The Dr listened to my needs and got me a great contact fit!
Great doctor and staff. Excellent care and service.
Staff was very helpful and Doctor was very professional and personal..Would recommend him and staff..
Very friendly staff, clean office, I was in and out quickly. I was extremely impressed with how everything moved and the Dr. Was very professional and very detailed.
Quick any easy appointment.
We really appreciate the great job our Dr. does!
Everyone was friendly and knowledgeable I just wish there were a bit more options for frames!
He was on time, knowledgeable, friendly, efficient and thorough. That checks all of my boxes!
Wonderful fast and good service
A very pleasant and professional interaction
Great experience with doctor and staff . Very friendly staff
Explained everything in easy to understand way. Very friendly and nice. Comforting (I don’t like anything messing with my eyes)
Very nice and professional
Whole family has been going here for years. Always exceptional care. Would definitely recommend.
Always like seeing him I learn something new every time. He is very informative!!
It was very pleasant
It was very pleasant
I have been going to Dr.Rutkowski for annual eye exam for about 15 years, he is a great eye doctor…very intelligent, caring and thorough.
Dr was terrific – office was short staffed which is to be expected nowadays
Excellent service from eye doctor to the lady who helped me pick out my frames. Highly recommend this office in Frankfort.
On each visit Dr Rutkowski provides a detailed analysis of all tests taken during the examination and takes the time to answer any questions I have which is much appreciated. Would highly recommend him.
Dr. Rutkowski was great with being patient and answering my questions about a few options for my dry eyes. I was very thankful for the time he spent with me just chatting about those options. I didn’t feel he was rushing me out for his next patient.
I had to go to his office in an emergency. My eye was badly infected and he seen my by walking in. He was great friendly and gentle. He gave me a prescription and within hours my eye started clearing up. Thanks, Doctor!