Testimonials & Reviews

Dr. Nicholas Rutkowski O.D. always offers the highest quality eye and vision care services to the people Frankfort & Bourbonnais, IL. Therefire he always appreciates a good feedback from his valued patients. To date, we’re thrilled to have collected 100 reviews with an average rating of 4.88 out of 5 stars. Please read what others are saying about Dr. Nicholas Rutkowski, Bourbonnais optometrist. As always, we would love to collect your feedback.

The Dr. listened to my concerns answered my questions. The support staff was very helpful, especially Mavis!

Stephanie P.
Rated 5 out of 5 stars

he was patient and explained everything in laymen’s terms so that he was easy to understand.

Diana E.
Rated 5 out of 5 stars

Quick, easy, non judgmental

Amy S.
Rated 5 out of 5 stars

We were taken in a timely manner. The exam was good and the staff were wonderful and of great help

Kelli B.
Rated 5 out of 5 stars

Very fast, the people were great

Jenn P.
Rated 5 out of 5 stars

I always enjoy my visit with Dr Nicholas! He’s very personal and thorough

Ali M.
Rated 5 out of 5 stars

All employees were very helpful.

Edward S.
Rated 5 out of 5 stars

Dr Rutkowski uses the latest technology, explained things thoroughly, and I was in and out in less than an hour. Very pleased.

Margaret B.
Rated 5 out of 5 stars

Dr is awesome! Walks you through every step and is very honest!

Patty B.
Rated 5 out of 5 stars

Experience was fast and excellent, couldn’t have been better

Timothy H.
Rated 5 out of 5 stars

I have been seeing Dr Rutkowski for years. He always takes his time to explain everything and answer all my questions. Highly recommend him and his great staff.

Lynn S.
Rated 5 out of 5 stars

Dr. Rutkowski is very knowledgeable and thorough. The entire staff at Pearl Vision is friendly and helpful. I had such a great experience that I came back a few days later and brought my daughter in for an appointment. I have been to many different opticians over the years and Dr. Rutkowski is my favorite by far!

Catherine V.
Rated 5 out of 5 stars

Dr. Rutkowski is very knowledgeable and has a way of making you feel comfortable. The staff are pleasant and understanding. It was a time when I was uncertain and stressed, but during my I initial visit I was put at ease. For one my eye test for my drivers license renewal was quickly approaching, but I was reassured that I would be able to take the test before my license expired! They did everything to get my first cataract taken care of so that I could pass the eye exam, and I did. I am forever grateful to all of them for their caring and support even when I was a difficult person at times. THANK YOU FOR ALL YOU DO AND MAKING A DIFFERENCE AND CHANGING MY WORLD FOR THE BETTER!

Ladonna P.
Rated 5 out of 5 stars

My family was running late to appt due to traffic. The staff accommodated my family and still got them in quickly. Excellent customer service! Dr Rutkowski is amazing, we have been with him for years! Would recommend him to anyone! He is down to earth and understands your needs. I cannot say enough good things about him!

Lena S.
Rated 5 out of 5 stars

great

Christopher M.
Rated 5 out of 5 stars

Dr. Rutkowski and his team are very polite, knowledgeable and patient. Doctor explained everything well so I understand, answer all my questions and concerns. Thank you all!

Alexis D.
Rated 5 out of 5 stars

I have to say I am very impressed with Dr. Rutkowski‘s knowledge and care for my eyes. I can be honest with him and he is just accepting and gives you comforting feedback. The new technology used is amazing.

Serena P.
Rated 5 out of 5 stars

Staff is always friendly. Making appointments is never a problem.

Carlithe L.
Rated 5 out of 5 stars

Doctor RutKowski and all his staff were very pleasant!

Patricia H.
Rated 5 out of 5 stars

Everyone is always so nice. Appointments are quick and informative.

Yvonne I.
Rated 5 out of 5 stars

Great experience. Dr. Rutkowski was excellent with the kids. His team was prompt and organized.

Jon M.
Rated 5 out of 5 stars

I always feel welcome and treated good.

Mary M.
Rated 5 out of 5 stars

First time here, my 10 year old daughter really liked Dr. Rutlowski. Very thorough and friendly.

Jenn O.
Rated 5 out of 5 stars

Highly satisfied with the way the doctor and team treated.

Vinay T.
Rated 5 out of 5 stars

I was very happy with my service

Kila P.
Rated 5 out of 5 stars

as always, Dr. Rutkowski was very nice, the appointment was quick and I had no issues.

Sarah N.
Rated 5 out of 5 stars

Excellentk

Renee K.
Rated 5 out of 5 stars

Quick and easy experience! Everyone was really friendly and helpful

Samantha M.
Rated 5 out of 5 stars

Very efficient and helpful!

Austin K.
Rated 5 out of 5 stars

N

Greg F.
Rated 5 out of 5 stars

Friendly, courteous, professional team. Quick and convenient appointment creation.

John Y.
Rated 5 out of 5 stars

Great service and did the exam in a timely manner!

Charlestine A.
Rated 5 out of 5 stars

very professional excellent service.

Paul G.
Rated 5 out of 5 stars

Very professional

Jeff C.
Rated 5 out of 5 stars

Dr Rutkowski is very thorough and instills great confidence. The staff is wonderful.

Teresa K.
Rated 5 out of 5 stars

all went well

Barbara E.
Rated 5 out of 5 stars

5 stars!

Briann P.
Rated 5 out of 5 stars

Thorough and fast. My whole family of 4 were in and out in under an hour.

James W.
Rated 5 out of 5 stars

Very happy with all aspects of the visit.

John P.
Rated 5 out of 5 stars

Everyone is interested in providing you the best service, at the best prices.

Mark G.
Rated 5 out of 5 stars

Great experience

Brooke M.
Rated 5 out of 5 stars

My daughter was seen in a timely manner. The staff were very nice and helpful.

Leilani M.
Rated 5 out of 5 stars

The Dr along with the other people working in that office were very helpful

Nick F.
Rated 5 out of 5 stars

Great experience!Learned a lot in that short period of time.Thanks

LaTia G.
Rated 5 out of 5 stars

Staff was incredibly helpful and friendly. Doctor was easy to understand and get along with.

Erin M.
Rated 5 out of 5 stars

Dr. Rutkowski isn’t friendly and professional. He explains procedures thoroughly and answers questions patiently . I am moving to California and I am sad to lose him as my optometrist. He’s the best!

Cheryl C.
Rated 5 out of 5 stars

Very professional. It was my first exam in over 30 years. As I aged, I assume I no longer have 20/20 vision and probably would need a prescription. While my vision had dropped below 20/20, the Dr. said it was a minor and it was up to me whether I wanted to go with glasses. I appreciated the fact he did not try to sell me glasses .

Billy J.
Rated 5 out of 5 stars

I was waited on within minutes if checking in. Staff was pleasant and very helpful throughout the wntire process

Paula T.
Rated 5 out of 5 stars

Dr. Rutkowski and the entire staff are always extremely professional! Our exams and glasses’ selection was an easy process.

Ann M.
Rated 5 out of 5 stars

My visit to Dr. Rutkowski was a very positive experience. He explained why my prescription changed and even gave me a copy of my prescription. I would highly recommend him to anyone.

David M.
Rated 5 out of 5 stars

I was pleased with the care and service provided by the team. dr Rutkowski was very knowledgeable and kind. I highly recommend this facility and especially Dr Rutkowski and staff!

Cynthia H.
Rated 5 out of 5 stars

Amicable, great manners. He helped me greatly

Brian Del Carlo D.
Rated 5 out of 5 stars

The Doctor was nice and courteous. He even made me laugh. The office was clean and I was in and out in less time than I thought it would take.

David F.
Rated 5 out of 5 stars

Very nice. Efficient, clean, safe and friendly.

Angie H.
Rated 5 out of 5 stars

Great service

Kevin G.
Rated 5 out of 5 stars

Dr Rutkowski is attentive and friendly with both kids and adults. He explains everything and does not rush through a visit.

Lester O.
Rated 5 out of 5 stars

I’ve been seeing Dr. Rutkowski for several years. He is very professional and thorough. Everyone in the office is great as well!

Julie Y.
Rated 5 out of 5 stars

The doctor was very informative and helpful. I had questions and he was patient and answered my questions and addressed my concerns.

Mark R.
Rated 5 out of 5 stars

Dr Rotkowski is very nice and professional

Peggy D.
Rated 5 out of 5 stars

Very professional. Staff was helpful and polite. Dr. Rutkowski was knowledgeable and explained my options well.

Jerry B.
Rated 5 out of 5 stars

Very friendly staff and convenient appointments

Rudy H.
Rated 5 out of 5 stars

Friendly well educated professional staff. Very efficient.

Steve E.
Rated 5 out of 5 stars

Wonderful and patient with all my munchkins!!

Jaime P.
Rated 5 out of 5 stars

The staff is incredible. Very patient

Tammi C.
Rated 5 out of 5 stars

Fast professional friendly service.

Nancy C.
Rated 5 out of 5 stars

The doctor was great and very personable. The staff that helped me with checking out was fantastic as well. They gave me some good suggestions on the style of frames. I was very happy with the overall experience

Damion H.
Rated 5 out of 5 stars

Wonderful and quick experience! Clean place, friendly staff, and business was taken care of very efficiently.

Austin N.
Rated 5 out of 5 stars

Great service

Terry G.
Rated 5 out of 5 stars

Great experience. Friendly and helpful staff and Dr Rutkowski took his time with me to get my prescription correct. Highly recommend.

Michael C.
Rated 5 out of 5 stars

The staff were friendly and professional. I felt a bit rushed but all of my questions were answered and issues were addressed.

J J.
Rated 5 out of 5 stars

I was in an out in under an hour (as a new patient, new insurance, and ordered contacts!!), which I really appreciate. The entire staff was so kind and welcoming. Dr. Rutkowski was very quick but thorough and friendly. I loved the fact that I could quickly book an appointment online. Overall great experience, and I’ll definitely be back!

Layne H.
Rated 5 out of 5 stars

They treat you like family

Jill H.
Rated 5 out of 5 stars

Very professional and informative

Ltnne R.
Rated 5 out of 5 stars

Very knowledgeable

Dawn C.
Rated 5 out of 5 stars

Great

William C.
Rated 5 out of 5 stars

He was great! Very informative, knowledgeable, and punctual.

Riley M.
Rated 5 out of 5 stars

The whole staff was very friendly and efficient! The technician Frances was so kind and helpful! The Dr listened to my needs and got me a great contact fit!

Kayley G.
Rated 5 out of 5 stars

Great doctor and staff. Excellent care and service.

Geraldine J.
Rated 5 out of 5 stars

Staff was very helpful and Doctor was very professional and personal..Would recommend him and staff..

Edward S.
Rated 5 out of 5 stars

Very friendly staff, clean office, I was in and out quickly. I was extremely impressed with how everything moved and the Dr. Was very professional and very detailed.

Craig K.
Rated 5 out of 5 stars

Quick any easy appointment.

Shane F.
Rated 5 out of 5 stars

We really appreciate the great job our Dr. does!

Rebecca D.
Rated 5 out of 5 stars

Friendly

Lisa M.
Rated 5 out of 5 stars

Everyone was friendly and knowledgeable I just wish there were a bit more options for frames!

Marissa D.
Rated 5 out of 5 stars

He was on time, knowledgeable, friendly, efficient and thorough. That checks all of my boxes!

Jeff O.
Rated 5 out of 5 stars

Wonderful fast and good service

Philip C.
Rated 5 out of 5 stars

A very pleasant and professional interaction

Guy C.
Rated 5 out of 5 stars

Great experience with doctor and staff . Very friendly staff

Ujwala M.
Rated 5 out of 5 stars

Explained everything in easy to understand way. Very friendly and nice. Comforting (I don’t like anything messing with my eyes)

Mariann J.
Rated 5 out of 5 stars

Very nice and professional

Vincent A.
Rated 5 out of 5 stars

Whole family has been going here for years. Always exceptional care. Would definitely recommend.

Michelle K.
Rated 5 out of 5 stars

Always like seeing him I learn something new every time. He is very informative!!

Heidi B.
Rated 5 out of 5 stars

It was very pleasant

Kandra F.
Rated 5 out of 5 stars

It was very pleasant

Landra F.
Rated 5 out of 5 stars

I have been going to Dr.Rutkowski for annual eye exam for about 15 years, he is a great eye doctor…very intelligent, caring and thorough.

Laura O.
Rated 5 out of 5 stars

Dr was terrific – office was short staffed which is to be expected nowadays

Nancy G.
Rated 5 out of 5 stars

Excellent service from eye doctor to the lady who helped me pick out my frames. Highly recommend this office in Frankfort.

Rhonda M.
Rated 5 out of 5 stars

On each visit Dr Rutkowski provides a detailed analysis of all tests taken during the examination and takes the time to answer any questions I have which is much appreciated. Would highly recommend him.

Joe M.
Rated 5 out of 5 stars

Dr. Rutkowski was great with being patient and answering my questions about a few options for my dry eyes. I was very thankful for the time he spent with me just chatting about those options. I didn’t feel he was rushing me out for his next patient.

Amanda F.
Rated 5 out of 5 stars

I had to go to his office in an emergency. My eye was badly infected and he seen my by walking in. He was great friendly and gentle. He gave me a prescription and within hours my eye started clearing up. Thanks, Doctor!

Teresa S.
Rated 5 out of 5 stars